Terms of Promotion

BLACK FRIDAY SALE

1. SALE DETAILS

  • Accessories: Discounted 15% off retail pricing.
  • Made-to-Order, Living, and Eco Products: Discounted up to 30% off base retail pricing. Discounts apply to the product’s base price; added accessories receive a separate 15% discount.
  • Super Deals: Discounted up to 40% off base retail pricing. Discounts apply to the product’s base price; added accessories are discounted separately at 15%.

2. PROMOTION TIMELINE

  • The Black Friday Sale runs from November 18 through December 2, 2024.
  • Super Deals are available from Friday, November 29 at midnight PST through December 2, 2024, or while supplies last.

3. ELIGIBILITY

  • This is a retail promotion and is open to all customers.

4. COMBINING OFFERS

  • Discounts from this promotion, including the Super Deals, cannot be combined with any other discounts, promotions, or offers.

5. PRICE ADJUSTMENTS

  • Customers who purchased at full retail price within 14 days of the sale start date or the current date (whichever is shorter) can request a price adjustment. Adjustments apply only to the standard sale discounts and exclude Super Deals.
  • Purchases made during the standard Black Friday sale (up to 30% off) are not eligible for a price adjustment to the 40% Super Deals discount.
  • Super Deals discounts are only applicable during the specified timeframe and cannot be retroactively applied.

6. RETURNS AND CANCELLATIONS

  • Products purchased as part of the Black Friday Sale fall under LUMACAST’s standard returns and cancellation policy for made-to-order goods.
  • If a product is returned after it has shipped or been delivered, a restocking fee and shipping costs will be deducted from the refund amount.

7. PAYMENT TERMS

  • Payments can be made in full with a credit or debit card.
  • Financing is available through Affirm for eligible customers. Final repayment terms and eligibility are determined by Affirm. See Affirm’s lending terms at affirm.com/disclosures.

8. LIMITED QUANTITIES

  • Super Deals are limited to five units per size option and are available on a first-come, first-served basis.

9. PRODUCTION LEAD TIMES

  • Black Friday purchases will not arrive before the end of the year.
  • Made-to-Order and standard promotional items (30% off) will have an estimated lead time of 8–10 weeks.
  • Super Deals (40% off) will have an estimated lead time of 10–12 weeks.