All Retail Products: Discounted 20% off retail pricing during the sale. Trade members receive an additional 5% discount.
Outlet Items: Discounted 35% off base retail pricing. Extended warranties are available for purchase, adding two years to the standard 1-year warranty.
2. PROMOTION TIMELINE
The Year-End Sale runs from December 16, 2024, through January 6, 2025.
A sale "preview" period runs from December 13–December 15, 2024. During this time, customers must use the discount code YEAR-END-20 at checkout to receive the 20% discount.
3. ELIGIBILITY
This promotion is open to all retail customers, including Trade Program members.
4. COMBINING OFFERS
Discounts from this promotion cannot be combined with any other discounts, promotions, or offers.
5. PRICE ADJUSTMENTS
Customers who purchased at full retail price within 14 days of the sale start date or the current date (whichever is shorter) can request a price adjustment. Adjustments apply only to the standard sale discounts.
Discounts offered during the sale preview with code YEAR-END-20 are valid only during the preview period and cannot be retroactively applied.
6. RETURNS AND CANCELLATIONS
Products purchased as part of the Year-End Sale fall under LUMACAST’s standard returns and cancellation policy for made-to-order goods.
Outlet Items: All Outlet purchases are final sale and cannot be returned or canceled once the order is placed.
If a made-to-order product is returned after it has shipped or been delivered, a restocking fee and shipping costs will be deducted from the refund amount.
7. PAYMENT TERMS
Payments can be made in full with a credit or debit card.
Financing is available through Affirm for eligible customers. Final repayment terms and eligibility are determined by Affirm. See Affirm’s lending terms at affirm.com/disclosures.
8. LIMITED QUANTITIES
Outlet items are available in limited quantities on a first-come, first-served basis.
All Outlet items are final sale and cannot be returned or canceled once the order is placed.
9. PRODUCTION LEAD TIMES
Year-End Sale purchases will have an estimated lead time of 8–10 weeks for made-to-order products.
Outlet items will have shorter lead times, with shipping timelines provided at the time of purchase.
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We're dedicated to your experience
Monday – Friday: 8 am – 4 pm PST Saturday: 8 am - 12 pm PST
We’ll be taking a much-deserved holiday break to rest and recharge!
Our San Diego and Hayward locations will be closed starting Monday, December 23rd, and we’ll return on Thursday, January 2nd.
While our team will be out, orders can still be placed online during this time. Any inquiries or orders placed will be promptly handled when we’re back.
Thank you for your understanding and support. Wishing you a joyful holiday season and a bright New Year! ✨