Terms of Promotion

YEAR-END SALE

1. SALE DETAILS

  • All Retail Products: Discounted 20% off retail pricing during the sale. Trade members receive an additional 5% discount.
  • Outlet Items: Discounted 35% off base retail pricing. Extended warranties are available for purchase, adding two years to the standard 1-year warranty.

2. PROMOTION TIMELINE

  • The Year-End Sale runs from December 16, 2024, through January 6, 2025.
  • A sale "preview" period runs from December 13–December 15, 2024. During this time, customers must use the discount code YEAR-END-20 at checkout to receive the 20% discount.

3. ELIGIBILITY

  • This promotion is open to all retail customers, including Trade Program members.

4. COMBINING OFFERS

  • Discounts from this promotion cannot be combined with any other discounts, promotions, or offers.

5. PRICE ADJUSTMENTS

  • Customers who purchased at full retail price within 14 days of the sale start date or the current date (whichever is shorter) can request a price adjustment. Adjustments apply only to the standard sale discounts.
  • Discounts offered during the sale preview with code YEAR-END-20 are valid only during the preview period and cannot be retroactively applied.

6. RETURNS AND CANCELLATIONS

  • Products purchased as part of the Year-End Sale fall under LUMACAST’s standard returns and cancellation policy for made-to-order goods.
  • Outlet Items: All Outlet purchases are final sale and cannot be returned or canceled once the order is placed.
  • If a made-to-order product is returned after it has shipped or been delivered, a restocking fee and shipping costs will be deducted from the refund amount.

7. PAYMENT TERMS

  • Payments can be made in full with a credit or debit card.
  • Financing is available through Affirm for eligible customers. Final repayment terms and eligibility are determined by Affirm. See Affirm’s lending terms at affirm.com/disclosures.

8. LIMITED QUANTITIES

  • Outlet items are available in limited quantities on a first-come, first-served basis.
  • All Outlet items are final sale and cannot be returned or canceled once the order is placed.

9. PRODUCTION LEAD TIMES

  • Year-End Sale purchases will have an estimated lead time of 8–10 weeks for made-to-order products.
  • Outlet items will have shorter lead times, with shipping timelines provided at the time of purchase.