Terms of Promotion

Flash Sale 

Promotion Period

Valid September 19th through September 22 at midnight.

Offer Details

  • Customers will receive up to 35% off select fire features featured in the Flash Sale (discount applied to the base retail price of the standard configuration, with no add-ons included).

  • Accessories and add-ons are sold separately at MSRP and do not qualify for promotional pricing.

  • Eligible products are clearly marked throughout the site.

Exclusions

  • Custom orders, special projects, and Outlet models are excluded.

  • Offer cannot be combined with other discounts, promotions, or trade partner incentives. Trade Program members are not eligible for additional savings during this promotion.

  • White Glove Delivery fees, shipping fees, taxes, and installation costs are not included.

Shipping & Lead Times

  • Flash Sale products are new builds that enter production once purchased.

  • Production lead time is 8–10 weeks due to high demand.

  • Lead time does not include transit for LTL freight shipping or White Glove Delivery.

  • White Glove Delivery is available in select regions and may extend delivery timeframes depending on demand and availability.

Order Overlaps

  • Customers who placed a Made-to-Order purchase within the 10 days prior to the start of the Flash Sale may request to cancel and re-purchase the same model at the Flash Sale price.

  • To receive the promotional pricing, you will need to place an order for a Flash Sale unit. You may contact us to submit a cancellation request for the original order. Refunds take up to 10 business days to process depending on your payment method.

  • Flash Sale and Made-to-Order products are treated as separate SKUs. Lumacast does not offer partial refunds or price adjustments on existing orders, nor on products outside of the specific promotional offer.

  • Re-purchased orders will be subject to the Flash Sale production timeline of 8–10 weeks. Customers who choose to keep their original Made-to-Order purchase will retain the standard 6–8 week lead time.

Additional Notes

  • Flash Sale products are available only in the models, sizes, and colors shown during the promotion. Availability may change without notice.

  • Lumacast reserves the right to modify or end this promotion at any time.
  • For questions regarding product eligibility, shipping timelines, or delivery options, please contact our sales team.