White Glove Service

Seamless Delivery and Installation: Choose Lumacast’s White Glove Service for an unparalleled experience. Our dedicated team will meticulously deliver your new fire feature right to your outdoor living space, handling all the heavy lifting and placing it precisely where you envision.

Complimentary Installation with Expert Care: We offer complimentary installation*, ensuring your fire feature is not only delivered but also fully set up and ready to use. To facilitate a smooth setup, we require that your plumbing be prepared to our specifications by a licensed professional before delivery. For guidance, please refer to the detailed plumbing diagram provided below.

Availability Tailored to Your Region: Our White Glove Service is available year-round for residential projects in California, Oregon, and Washington, bringing Lumacast’s signature care and quality to your doorstep. For our valued clients in Arizona we offer this service seasonally, catering to your needs with the same level of excellence and attention to detail.

*Special Note for Electronic Ignition Systems: If your Lumacast fire feature is equipped with an electronic ignition system, our White Glove Service will include placing the unit in its final position. However, all final connections for these systems must be completed by a licensed professional to ensure safety and compliance with regulations.