Custom Fire Features
Please note: We will not be accepting custom fire feature orders from Nov. 18th 2024 though January 13th, 2025 due to the Black Friday sales volume.
A fire feature can often be the focal point of an outdoor living space. With LUMACAST Custom, you can add the perfect finishing touch to your project by tailoring our designs to suit your specific needs.
Custom orders require a project minimum of $8,000, and trade discounts, sales, or promotions do not apply. We do not offer custom concrete color options, and all custom orders must be managed through a certified trade profession enrolled in our Trade Program.
Contact us for pricing, lead time, and additional product details. Manufacturing, shipping, and delivery limitations may apply.
Fire Features Available for Custom
Workflow & Timeline
Initial Inquiry
Design Development
Production
Initial Inquiry
1 - 2 weeks
Submit your measurements and product modifications. Our design team will contact you to discuss feasibility, manufacturing limitations, delivery/ shipping logistics, and scope.
Design Development
2 - 3 weeks
Lumacast provides detailed 2D and 3D drawings, as well as 3D-printed physical model (roughly 1:10 or 1:12 scale). If you’re still deciding on product options, material samples will be provided at this time.
Production
5 - 6 weeks
Once the design has been approved and your oder paid for, your fire feature will be added to our production queue. During this time, custom molds are fabricated, and the piece is cast and prepped for delivery or shipping.
Custom FAQ
With Custom, you can modify the dimensions of a select number of fire features to meet your space planning needs and bring your design vision to life.
Do you need additional tablespace or more length, or do you want the height of your fire feature adjusted to better match your existing seating? It's all possible with Custom.
At this time only the listed fire features are available for modification.
The current lead time for a custom fire feature is between TEN (10) TO TWELVE (12) WEEKS
No, custom fire features are not compatible with any discounts or promotions. If you’d like to take advantage of any seasonal sales, opt for a made-to-order or quick-ship fire feature.
Custom products are covered by our industry-leading warranty.
Due to the nature of these products, all sales are final.
It is important to make sure all measurements and product modifications are dialed in before production is started. Material samples are also provided.
Returns or exchanges due to in-transit damage or defects from craftsmanship are covered under our standard store policies.
